The Star Grand At The Star Gold Coast, Gold Coast

I had a pleasant stay at this hotel, with spacious enough rooms that were nice overall. The staff was friendly and attentive, always ready to assist. However, I did face some issues with the dining experience and some construction noise. Despite these hiccups, it’s still a decent option given the price and location.

I had a nice stay at the hotel with beautiful, clean rooms and a stunning view. The staff was incredibly friendly and helpful, which made my experience pleasant. However, the air conditioning unit was quite noisy, and I noticed some repairs were needed in the room. The breakfast options left a bit to be desired, especially since some extras came at an additional cost.

I had a mixed experience at the hotel. The location is great, making it easy to access various Gold Coast activities and attractions. However, my room wasn’t perfectly soundproof, and I could hear music from the bar quite early in the morning, which wasn't ideal. The staff was friendly, but the service at breakfast and the pool bar felt a bit slow, not matching what I expected from a 5-star hotel, though the amenities were decent overall.

The hotel is conveniently located near shopping and entertainment, making it a great choice for a beach getaway. The rooms are a decent size and come with a king size bed, but I found there are better options available with more modern amenities at this price point. The staff were friendly and attentive, which was a plus, although the service could be slow at times. Overall, it's a mixed experience with some positives and areas for improvement.

I had a mostly pleasant stay at this hotel, which boasted clean and spacious rooms and prompt service from the friendly staff. While the dining options were decent under the current restrictions, the unique bathroom design was a little odd, and the location could use some improvement due to a crowded breakfast setup. Overall, it was a comfortable stay, but there were a few quirks that could be better.

The hotel has a fantastic location, just a short walk from the Gold Coast Convention Centre, making it perfect for events. The rooms are spacious and well-appointed, but I found a few cleanliness details could have been improved considering the price. While some staff were friendly and helpful, others were a bit rude and less attentive. Overall, it's a decent place but could use some improvements in service and cleanliness.

The hotel was situated in a lovely location, perfect for our plans to visit the New Atrium Bar in the Casino. The rooms were nice and clean, plus a bit more spacious than we expected. However, the service wasn't up to par, as we experienced some inconsistency and a lack of humor from the staff. Also, the dining experiences were unfortunately hit or miss, particularly with the long wait times. Overall, it's a mixed bag but still decent for the price.

I had a mixed experience at this hotel. On the plus side, the rooms were clean and comfortable with an absolutely lovely pool area that I enjoyed. However, I did encounter some issues with the service staff that made the stay less enjoyable. The location was convenient for exploring the area, which was a definite bonus. Overall, the hotel has great potential but needs improvement in certain areas.

I really enjoyed my stay at the hotel, mainly because the rooms were perfect in every way—all modern, very clean, and comfortable. The location was superb, just across the road from Pacific Fair and close to the beach. However, I did hear arguments in the hallway at night, which made it less than ideal for restful sleep. Additionally, the dining experience felt a bit off as some restaurant services didn’t seem fully operational.

I recently stayed at this hotel and had a mixed experience. The rooms were beautiful and comfortable, but I felt they were not the best value for money. While the staff was friendly, some service issues left a lot to be desired. The location was great for attending local events, but improvements could be made to manage the flow of guests better. Overall, I think there are some fantastic elements here, but a few downsides to consider.